Privacy notice

Privacy

Last updated: 26 September 2026

Who we are

Prime Decorating London is the website name used by Musa Atik, a sole trader trading as Prime Decorating. We provide painting, decorating and wallpapering services across Croydon, South London, Surrey & Kent.

• Email: primedecoratinglondon@gmail.com
• Phone: 07798 683160
• Business address: 29A Woodmere Avenue, Croydon, CR0 7PG

What we collect, and why

If you contact us by phone, email or WhatsApp, we may collect:

• your name and contact details;
• your address or postcode;
• information about the work you are considering;
• photographs you send of your property; and
• our messages and notes about your enquiry or job.

If you become a customer, we also keep the information needed for quotes, appointments, invoices, payments and our business records.

Our website host may record technical information such as your IP address, browser and visit time in its security and access logs. We do not use this information to advertise to you or track you across websites.

We use this information to answer enquiries, prepare quotes, arrange and carry out work, keep financial and business records, protect the website and deal with questions or disputes. Our lawful bases are taking steps before entering into a contract, performing a contract, complying with legal obligations and our legitimate interests in running and protecting the business.

With permission, we may publish photographs of completed work on this website. We rely on consent for this use. You can withdraw permission at any time by contacting us, and we will remove the photographs from the website.

You do not have to give us this information, but without basic contact and project details we may not be able to provide a quote or carry out the work. We do not use automated decision-making or profiling.

Who receives your information

Musa checks and replies to the business inbox. The person who helps Prime Decorating with administration and bookkeeping may also see information needed for that work.

We use service providers including Google for email, Meta for WhatsApp and Vercel for website hosting. Their own privacy terms apply when you use those services. Some providers may process information outside the UK using the safeguards required by data protection law.

We do not use subcontractors or an external accountant or bookkeeper, and we do not sell customer information or share it for other companies’ marketing. We may disclose information where the law requires it or where it is needed to establish or defend a legal claim.

How long we keep it

We delete enquiries and customer photographs that do not lead to a job within 12 months of the last contact. Photographs published with permission are kept while that permission remains and while they are useful for showing our work. We keep the tax and accounting records required by HMRC for at least five years after the relevant 31 January tax-return deadline. Other quote and completed-job records may be kept for up to six years after the job ends where needed to deal with legal claims. We delete other information when it is no longer needed.

Cookies

This website currently sets no cookies and uses no analytics, advertising or tracking technologies. If this changes, we will update this notice and ask for consent where the law requires it.

If you choose to contact us through WhatsApp or email, you leave this website and the relevant provider’s privacy terms apply.

Your rights

You may have the right to ask for a copy of your information, have inaccurate information corrected, have information deleted, restrict or object to its use, or receive information in a portable format. Where we rely on consent, you can withdraw it at any time.

Contact us using the details above. If you are unhappy with how we use your information, you can also complain to the Information Commissioner’s Office.